Contact Information

Contact us for questions about product measurements, selected options, materials, package quantities, care instructions, orders, delivery, returns, or refunds.

For an existing order, include your order number and the email address used at checkout.

For product questions, include the product name, selected option, and the specification you would like us to clarify.

Store Name:
Harpixo

Website:
https://harpixo.com

Operated by:
Guangzhou Bana General Merchandise Co., Ltd.

Business License Entity:
Guangzhou Bana General Merchandise Co., Ltd.

Email:
service@harpixo.com

Customer Service Phone:
+1 6806003294

Registered Address:
Room 302, No. 11, Xinwei 9th Lane,
Yaotian Village, Xintang Town,
Zengcheng District, Guangzhou,
Guangdong, China

Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM,
China Standard Time (UTC+8), excluding public holidays.

Response Time:
We aim to respond within 1–2 business days.

Return Enquiries:
Please contact us for return instructions and the appropriate return destination before sending an item. The registered address above is not automatically the return address.